#MeToo.            #BlackLivesMatter.             #FridaysForFuture.

Assessing social impact has become part of life. Global social movements are driving positive change throughout society. As such the attitudes of our customers, regulators and employees are shifting significantly. We must seek not only to limit the negative impact of our business practices on individuals downstream, but ensure a positive impact on all those individuals and communities within our sphere of influence.

Business success can no longer be measured solely on the delivery of profit and market share. We should also assess, measure and maximise social value. This extends from people in our own teams to those in our supply chains, but also in the communities that we operate and those affected by our products and services.